How We Protect Your Privacy and Look After Your Data

This privacy notice describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website, HessTruckCollectors.com, or any website of ours that links to this privacy notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us.

Summary of Key Points

TopicSummary
What personal information do we process?We process identifiers (names, email addresses) and technical information (IP address and browser data) when you register or browse the site.
Do we process any sensitive personal information?No, we do not process sensitive personal information.
Do we receive any information from third parties?We do not directly receive information from third parties regarding your personal data.
How do we process your information?We process your information to provide, improve, and administer our content and Services, communicate with you, for security and fraud prevention, and to comply with law.
In what situations do we share information?We may share information in specific situations and with specific categories of third parties, primarily data analytics providers, and for business or legal reasons.
How do we keep your information safe?We have organizational and technical security measures in place. However, no digital system is 100% secure.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us voluntarily, such as when you create a user account, sign up for a newsletter, or contact us directly.

The personal information that we collect depends on the context of your interactions with us and the Services. The personal information we collect may include the following:

  • Names
  • Email addresses
  • Usernames
  • Passwords
  • Contact preferences

We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

In Short: Some technical and usage information is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your Internet Protocol (IP) address, browser and device characteristics, operating system, country, location, and information about how and when you use our Services. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many websites, we also collect information through cookies and similar technologies. The information we collect includes:

  • Log and Usage Data: This includes diagnostic, usage, and performance information our servers automatically collect when you access or use our Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take), your IP address, and browser type.
  • Device Data: Information about your computer, phone, tablet, or other device used to access the Services, including hardware model, operating system, and system configuration information.
  • Location Data: We collect location data (usually based on your IP address) which can be either precise or imprecise. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer the content and Services related to Hess Truck collecting.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We process your information so you can create and log in to your account (e.g., to track your collection or save preferences).
  • To respond to user inquiries/offer support to users. We process your information to respond to your questions and solve any potential issues you might have with the requested service.
  • To fulfill and manage your orders. We process your information to fulfill and manage any orders, payments, returns, and exchanges made through the Services (e.g., for purchasing books or collectible merchandise).
  • For security and fraud prevention. We process your information when necessary to maintain the security of our Services.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We process your personal information only when we have a valid legal reason (i.e., legal basis) to do so under applicable law.

Note: The following sections summarize legal bases commonly required by international privacy laws like GDPR/UK GDPR and Canadian law.

If you are located in the EU or UK

We rely on the following legal bases to process your personal information:

  • Consent: You have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
  • Performance of a Contract: We process your personal information when it is necessary to fulfill our contractual obligations to you, including providing our Services (like account access).
  • Legal Obligations: We process your information where necessary for compliance with our legal obligations.
  • Vital Interests: We may process your information where necessary to protect your vital interests or the vital interests of a third party.

If you are located in Canada

We may process your information if you have given us specific permission (express consent) or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations described in this section.

We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work.

The categories of third parties we may share personal information with are as follows:

  • Data Analytics Services (e.g., to understand site traffic and usage).
  • Web Hosting Service Providers (to host and maintain the security of the Services).
  • Payment Processors (if applicable, to process financial transactions securely).

We also may need to share your personal information in the following situations:

  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
  • Legal Obligations: We may disclose your information where legally required to do so to comply with applicable law, governmental requests, or legal process.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: Yes, we use cookies and similar tracking technologies to collect and store your information.

We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. This data helps with site functionality, personalized experience (if applicable), and site analytics.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is therefore at your own risk.

7. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You have rights to access, change, or delete your personal data.

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws, including the right to request access, rectification, or erasure of your personal information.

  • Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.
  • Opting out of marketing and promotional communications: You can unsubscribe at any time by contacting us or using the unsubscribe link in the emails we send.
  • Account Information: You can review or change the information in your account or request to terminate your account by contacting us.

8. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us: support@hesstruckcollectors.com.

9. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

Note: This section summarizes rights granted under California Civil Code Section 1798.83 (“Shine The Light” law).

If you are a California resident and would like to make a request regarding the disclosure of your personal information to third parties for direct marketing purposes, please submit your request in writing to us using the contact information provided above.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services.

10. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it.

To request to review, update, or delete your personal information, please contact us.